Testimonials

"I was very satisfied with how A-iPower handled my situation. Maria did a wonderful job handling the claim; she was very courteous and knowledgeable, doing all she could to get this done. She is such a nice person, and I am glad to have a chance to chat with her."

- Joe M.

"Armando was very polite and well-acquainted with the inverter I purchased and its manual. He was very patient and was able to answer all my questions. He deserves 10-star review. "

- Rick A.

"This company stood behind their product even though it was out of warranty. I'm extremely happy they went above and beyond to help me with a major engine issue. They were more than fair when working with me and I want to thank everyone involved for all the help I received. I’m glad to see a company that backs up its products."

- Blake V.

"Melissa was very helpful, providing great service. I will refer new customers."

- Cruz M.

"I called customer service and talked to Melissa. She was very helpful, ordering the part I needed. Excellent service and an excellent product."

- Ray L.

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"After seeing a family member using the GSX1500, 1 decided to purchase one for myself. The unit runs perfectly, is super quiet, and has the perfect amount of power I need while camping. It’s very compact and light. The build quality is very good for a unit in this price range! I did have an issue and the carb float drain screw was lost during transportation. I reached out to A-iPower, and they are shipping out a new drain screw at no charge, no questions asked! Now that's customer service!"

- Maitland H.

"Melissa in customer service was awesome! While working on the carburetor to clean the jets on my buddy's SUA2300, the O-ring for the float bowl tore. Melissa sent me a new one without charge. I wish all companies operated like this! Thanks A-iPower!"

- Damien S.

"I purchased a SAU2300i about five years ago. It has been a good running machine and has always started easily. I recently took it to the Rockies and had a problem with misfiring and no output. I came to learn I needed a high-altitude kit. I talked to a member of the service department, and they are sending me a kit at no charge. They stand behind their products even after years of ownership."

- Dave R.

"I bought an A-iPower pressure washer through a discount store three years ago. The pump went out and I wasn't sure what to do. I found their service center number and within minutes of starting the call, they were sending me information to replace the part at no cost to me! I was astonished and so pleased with the support throughout the process. 100 out of 100 stars for them! Thank you!"

- Rick M.

"I purchased an A-iPower SUA-12000E portable generator in 2019. I am not knowledgeable in the mechanics of these devices and have made mistakes that have compromised the operation of this fine product over the years. The A-iPower Support Team is just fantastic to work with. Even though I have made what I now consider obvious mistakes, they have been nothing but supportive and constructive guiding me to reasonable solutions that have enabled me to get my device back up and running in a timely and efficient fashion. The A-iPower Support Team is top-notch, and it is comforting to know they have my back as I use their products. Due to this full-service experience coupled with stellar products, I highly recommend A-iPower products."

- Scott G.

"I purchased a dual-fuel generator, and it works great. I haven't tried it on gasoline, just propane, from my travel trailer. While preparing the unit for first use, I noticed a rubber grommet that helped hold on the maintenance panel was missing. I contacted the manufacturer, and they sent me a replacement right away. This was excellent customer service and I highly recommend A-iPower."

- John B.

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"Lafayette and other customer service people at A-iPower were fantastic concerning their responsiveness. Quick and detailed on the help. I was able to get everything answered by email, but they offered phone contact if I needed it. I have a couple of generators that had only been started to run a test for generating power when new. They both worked fine. I hadn't started them for over seven months and wanted to test again since spring is here. I couldn't get either of them to start so I emailed A-iPower. They quickly gave me links to videos and offered help. The real issue was my fault. I did not use these units since new, ran the gasoline out of them but did not drain the carburetor bowl through the drain tube as per instructions. After watching the video and cleaning the jets, the units both started. Once the units ran for several minutes, they worked perfectly. Good and quick customer service is rare. A-iPower has the best customer service I have used lately."

- Tim C.

"I've had several open-frame generators in a similar output class. All were (1) difficult to start; (2) loud; and (3) had suspect output for my sensitive electronics. The A-iPower unit arrived today. It is bigger and heavier than I imagined. What have I got myself into?

That being said, I added oil, followed the procedures, and it started on the first try. Quiet, clean power, and rock-solid output. I threw a couple of 1.5kw space heaters and high-power halogen lamps at it. The rpm's increased, but it handled everything without complaint. It is well-constructed and well-engineered. I couldn't be happier!

At this price point, this generator, to me, is an awesome value."

- Dave A.

"I purchased the SUA7600iED generator through an Amazon warehouse. Through no fault of A-iPower, it had some issues. Even though I didn't purchase the generator directly through them, they went above and beyond providing me with customer service. The generator is running strong, as I ran a camper for a week at Talladega and on several other camping trips. Everyone commented on how quiet it was for a 7600. This company has my business."

- Tom M.

"This generator runs quietly and has dual fuel sources – gasoline and propane. The push button start and the remote didn’t operate when setting it up for a test. I called support and they not only helped to fix the issue but went out to the same model on the floor to give specific and clear instructions and continued to describe the features and functions of the product. This little unit has great power and ran several areas of my house at the same time. A great buy for the money!!"

- Rico

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"Purchased the pressure washer from Costco Canada – fast shipping, easy assembly, and it included everything except gas. It works great."

- Ian H.

"This is a great pressure washer, very reliable and easy to start."

- Nael Y.

"It’s a nice quiet generator. It works as advertised – it starts easily and powers my small camper without waking up the neighborhood!"

- Mark T.

"I had an issue with a new generator, so I called customer service. I spoke to Maria, and she took care of my problem with good communication in a timely manner. I would and probably will buy another one of A-iPower’s products. Thank you, Maria!"

- Tom B.

"I had a problem with my generator and called customer service. Melisa took my call, and she was very knowledgeable and patient. She went above and beyond with her customer service. I needed a new CO sensor, and she told me it would take seven days for the new CO sensor to arrive. I couldn't wait that long, as I needed it right away, so she overnighted the part. I can't thank you enough for the great service."

- Jonathan B.

"The phone number for customer support easily connected me to Melissa and she was amazing! I had purchased a floor model power washer, which I couldn’t get going. She was so helpful with texting me detailed instructions and sending replacement parts. She was very friendly, and you can tell the company will treat their customers right. I would recommend 10 out of 10!"

- Tracy C.

"Oscar Gonzalez gave me superb customer support. I was having trouble starting the generator. He had me check the oil level and we discovered it was a little low. He had me add oil to the proper level. This solved my issue and the generator started right up! I greatly appreciate the kind and helpful service."

- Curtis K.

"I have had nothing but great service with the company. The first generator shipped was severely damaged by the trucking company. I contacted A-iPower and they asked for pictures, which I sent them. They then sent me a replacement unit. The second time I had a maintenance question about the unit. They answered my question, sent pictures, and offered to send a minor part to replace one that broke. I am very satisfied so far with the generator and service. I would recommend them."

- Theodore C.

"I bought an A-iPower 2000-watt generator and have had great results, as it runs my AC, refrigerator, TV, computer, and lights with no problem. I had a great conversation with Melissa, as she was very helpful, answering my questions quickly and professionally. She was very knowledgeable about the unit, understanding the mechanical aspects and getting me back in business. The A-iPower generator is better than others at half the price."

- Dave M.

I loved the inverter’s remote start and the push start. I also loved how quiet the machine is."

- Carlos R.

"The generator was recommended by friend. It is a very good machine, and it will serve me exactly as I was expecting. I love it."

- Nicole B.

"The machine has been working great! I had been shopping around and for the price, it has been a great purchase."

- Adrian H.

"A home backup generator with 9000 running watts is exactly what we needed."

- Daniel B.

"This is my second purchase of the SUA200i. Now I can double my capacity."

- Charles H.

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"This the second I bought. It is an awesome, reliable product!"

- Ariel R.

"The inverter is a good product, economical, easy to use, and carry around. The was good with simple instructions."

- Maira S.

"The instructions to get the generators up and running were very clear. The handle and wheels make this very mobile, the digital fuel indicator is a nice feature, and the price was right!"

- Griffin V.

"It’s a great power washer for the money. It does a great job and is easy to start and use."

- Emily J.

"The generator has plenty of power to run a 50-amp camper."

- Terry J.

"So far so good! It has started easy and been quiet. I will use it for camping season."

- Joseph P.

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"The product (pressure washer) is easy to start, compact, powerful, and durable. It is convenient with all the different tips to choose from."

- Lynda W.

"The generator works with gas and propane, which gives flexibility in case of power outage and no opportunity to visit a gas station. We will also use it for camping."

- Yung Jin H.

"The generator works good and starts on the fly. It is less noisy than I expected."

- Paul C.

"The product is well made. I like the dual fuel option and it’s compact."

- Bob P.

"The product is very good and reliable!"

- Jorge R.

"I just got it and I’m happy with it, as it is much quieter than other brands."

- Barbara H

"I put five hours on it and changed to oil. It’s easy to start and simple to use."

- Charles F.

"A very good product for the money. I’m well satisfied."

- Robert H.

"I bought this generator to provide power to a 26-foot travel trailer. It provides all I need to run the air and LED lights. It’s not as noisy as larger units."

- Randy P.

"I have an AP5000 generator. During the storm that wreaked havoc recently in Houston, it kept my family comfortable by powering the AC and refrigerator. Customer service was very helpful in giving me information needed and helping me obtain replacement parts."

- Mario C.

"I used my A-iPower Power Washer four times in the past week. The unit performed perfectly each time. It's compact, portable, and well-designed. I purchased it from Princess Auto in Whitby, Ontario, Canada. The power washer was on sale and is very good value for the money. I recommend the A-iPower 3200 gas-powered power washer."

- Jeff V.

"Maria was very helpful. She understood what I needed for my power washer. If I have any more problems, I hope I get her. Thanks again!"

- Randall S.

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"It’s very capable of performing my needs as an emergency backup."

- Donald C.

"The generator is easy to use and it’s versatile. It has very good features and controls."

- Mario B.

"Small and powerful, just what I need for our race car trailer."

- James W.

"Smooth and nice in starting and it runs very smoothly."

- Clayton G.

"Starts quickly, runs well, and the overload alarm works well."

- Frank A.

"It’s a nice product for camping and emergency usage."