Frequently Asked Questions
What oil should I use with my generator?
Select the oil used based on the recommendation in the owner’s manual for your specific product. For more information about the types of oil available, choosing an oil according to operating conditions, and more, review our blog.
What gasoline should I use in my generator?
We recommend using unleaded gasoline with a maximum ethanol content of 10%. Do not use E85 gasoline or any other Flex Fuels because they contain a higher percentage of ethanol.
What size propane tank should I use with my dual fuel or inverter generator?
We recommend using a standard 20- or 40-pound propane tank.
How do I contact A-iPower Customer Support?
You can contact our trained support professionals by phone at 855-888-3598, by fax at 909-930-3719, or by email at support@a-ipower.com. Our customer support team is available Monday - Friday from 7:30 a.m. – 5:30 p.m. CST.
What is Watch Guard, and where can I learn more about this technology?
Watch Guard continuously measures levels of carbon monoxide in the area around your generator. If the Watch Guard detects a dangerous amount of CO, it automatically shuts off the generator and sounds an alert. Read more about this lifesaving technology here.
