A-iPower warrants that all products will be free from defects in workmanship and materials under normal use and maintenance to the original consumer purchaser.
The warranty period starts from the date of purchase by the original purchaser as shown on the original sales receipt or invoice.

The warranty period may vary by country or region, subject to local laws and regulations.
Gift products and accessories are not covered under warranty unless otherwise stated.

A-iPower will, at its discretion, repair or replace any product or part that proves to be defective in material or workmanship during the applicable warranty period, once valid proof of purchase and related information are provided, including but not limited to:

• Original purchase receipt or invoice showing product model, purchase date, and seller information.
• Purchase order number or order confirmation email from an authorized A-iPower store or reseller.

This limited warranty applies only to the country or region of original purchase. Warranty coverage becomes void once the product is shipped, sold, or transported outside the original country of purchase.

This warranty does not cover:

1. Damage due to misuse, abuse, neglect, accident, or force majeure (e.g., fire, flood, lightning, hurricane, earthquake).
   
2. Unauthorized modification, disassembly, repair, or operation not in accordance with official manuals or instructions.
   
3. Products purchased from unauthorized dealers or resellers.
   
4. Use of the product for rental, competition, or other non-standard consumer applications.
   
5. Products that are lost, stolen, or fully refunded.
   
6. Damage caused by exposure to extreme conditions such as heat, cold, moisture, or corrosive environments.
   
7. Missing or invalid proof of purchase.
   
8. Expired warranty period.
   
9. The model number on the warranty certificate does not match the actual product.
   
10. Unauthorized alterations to the warranty certificate.
    
11. Normal wear and tear or cosmetic damage that does not affect product functionality.

Order Cancellation:
Customers may request an order cancellation within 48 hours of placing an order by contacting A-iPower’s official store via email or phone.
If the order has already been shipped, a handling or intercept fee may apply.

30-Day Money-Back Guarantee:
A full refund is only eligible for products purchased from our official website, returned in their original packaging, and in unused condition. For detailed instructions, please refer to our Return Policy page.

For warranty service, please contact A-iPower Customer Service:

📧 Email: support@a-ipower.com

🕒 Service Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.

📞 Phone: (+1) 855-888-3598

Depending on the situation, service may include:

• Repair at an authorized A-iPower service center, or
• Replacement with a product of equivalent model and specification.

If replacement is required, a refurbished or equivalent-value product may be provided.
Replacement delivery will be arranged within 7 business days (excluding delays caused by force majeure) after the defective item is received and verified by A-iPower.

A replacement product assumes the remaining warranty of the original unit or 30 days from the replacement date, whichever is longer.

For any out-of-warranty repairs or parts, please contact A-iPower service in advance for an estimated cost and service options.

This limited warranty replaces all other expressed or implied warranties, including implied warranties of merchantability or fitness for a particular purpose.
A-iPower and its affiliates are not liable for any incidental, consequential, or indirect damages, including but not limited to lost profits, downtime, or loss of use.This limited warranty is the only express warranty provided by A-iPower and may not be modified except in writing by A-iPower.
Certain jurisdictions do not allow limitations on implied warranties or exclusion of incidental damages, so these limitations may not apply to you.This warranty gives you specific legal rights, and you may have other rights that vary by state or country.